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Welcome to Full Circle Therapy
1500 McAndrews Road, Suite 230
Telephone: 952-892-8404
Fax:
952-892-1722
As a professional marriage and family therapist Joan is highly skilled in
caring for adults, adolescents and children, and is dedicated to serving your special needs and concerns. In a setting that
is caring, supportive and ethical, I work to empower individuals, couples and families to manage their own well-being.
Patient Satisfaction
Thank you for trusting my ability to provide you with appropriate, high
quality care. I make every effort to treat each client with respect and dignity regardless of race, beliefs, national origin,
source of payment, age, religion. disability, or sexual preference.
If you experience a problem with any service, please discuss this with your
therapist, If the situation is not resolved, or if the nature of the concern prohibits such discussion, please contact Joan
Lompart. The professional licensing board is also available to you.
Financial Responsibility
We request payment at the time of service. We will submit
claims for all insurance as an out of network provider. Please check with your insurance plan to find out what coverage
you have for out-of-network mental health benefits and if you have coverage for individual and/or couples and/or family therapy
and how many sessions you are allowed yearly.
Initial Appointment
Your first appointment will take approximately one hour and 15
minutes. During this appointment, you can discuss your situation and concerns with a mental health professional. After this
initial appointment, an assessment and recommendation for treatment will be made. We require a 24-hour notice to change or
cancel an appointment Missed or canceled appointments without the 24-hour notice will be charged at the regular rate.
Confidential Information
Information you furnish to Full Circle Therapy is confidential
according to the Minnesota Access to Health Records Statute. This means that only you and restricted, authorized personnel
of Full Circle Therapy have access to information in your medical chart. No treatment information will be released to persons,
schools, or agencies without your consent, except by court order. If you choose to give your permission, be sure that you
understand what information will be released and how it will be used.
If it is appropriate to coordinate your care with your primary care physician, you will be asked for your
written permission to do so. Your insurance company may require information about your care prior to providing payment of
services
There are some exceptions to confidentiality. For example: Health care providers are required by law to
report cases of known or suspected abuse or neglect of children or vulnerable adults. In cases of threatened
homicide or serious harm, the police and possible victim must be notified.
In cases of threatened suicide, the police will be called. By law, information concerning dependent
minors is accessible to the parents unless it is determined that such access would be harmful to the minor.
Clients under the age of 18:
All non-emancipated rninor clients under the age of
18 years old must have the consent of their parents following an initial intake sesson to receive further services.
All minors have the right to request that their records be withheld from their parents. No information will
be provided to parents of minors without the consent of the client.
As a client at Full Circle Therapy, you have the right to:
- Courteous and respectful treatment.
- A safe and comfortable environment
- Appropriate behavioral health care.
- A clear explanation of your diagnosis and treatment plan.
- Privacy and confidentiality.
- Participate in planning your care.
- Refuse behavioral health treatment.
- Be free from discrimination based on your religion, race, gender or culture.
Register complaints.
- Access to your records as provided by law.
You are asked to:
- Treat staff with respect.
- Ask questions about your care.
- Tell your therapist everything you can about your condition, including all symptoms, medications, and past
medical history.
- Pay your bills on time.
- Keep appointments, or give at least 24 hours notice if you need to cancel your appointment.
- Let the therapist know about any changes in your symptoms, medications or general condition.
- Treat clinic property with care.
Emergency Procedures:
For emergency situations you can call the Crisis Connection at
612-379-6363
or go to your nearest emergency room.
Business Services:
MOST therapeutic sessions will be 50 minutes in length. Longer sessions may be advisable based on the need
and the therapeutic methods being used.
Clients are asked to pay for each session at the time of service.
For questions regarding scheduling, billing and payments, please talk with your therapist.
Therapists will return calls within 24 hours with the exception otweekends. ifan emergency arises
and you are unable to reach your therapist, you can call the Crisis Connection or go to your nearest emergency room.
Phone consultations with the therapist that exceed 10 minutes in length will be billed as a session and
charge based on the time spent.
You are expected to be here for each session that you schedule. The regular fee will
be charged for sessions that are missed or cancelled without 24 hours notice.
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